Hosted Call Center

Call center is an important strategic asset that will not only improve a company’s image, but also improve customer relationships.

Starting from three Call Center seats you can build your own call center solution in return for monthly rental fees.

For Businesses that require a call center for running their business and in order to focus on core call Centre operations, WE offers a managed call center service with a flexible solution provided to enterprises

Hosted call center allows enterprises to select only the pieces they need, get leading-edge call center functionality quickly without capital expense, and protect their investment over time. This allows the customer to optimize the customer interface and managing agents.

Benefits

Expenses Reduction
Speedy Implementation
Remote Agent Support
Focus on core call center operations
Technical knowledge is not required

Features

Automatic call Distribution (ACD)
Reporting & Monitoring
Call Recording
IVR
Supervisor Control
Incoming and Outcoming Trunks
Voice Mail
Server Observe
And Much More..