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Prepaid Mobile
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | Free | *550# |
Transfer balance | 2% of the transferred amount, with minimum value of 20 PT | *551*recipient number*amount# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01# |
To renew your package at any time | Free | **999*2#/td> |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 70 LE | Free | *999*70# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to Super kix packages | Free | *707# |
To subscribe to Tazbeet packages | Free | *660# |
To subscribe to WE Mix packages | Free | *100# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515* |
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | Free | *550# |
Transfer balance | 2% of the transferred amount, with minimum value of 20 PT | *551*recipient number*amount# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01# |
To renew your package at any time | Free | **999*2#/td> |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 70 LE | Free | *999*70# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to Super kix packages | Free | *707# |
To subscribe to Tazbeet packages | Free | *660# |
To subscribe to WE Mix packages | Free | *100# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515* |
There are three plans:
Other tariffs and offers will be announced soon.
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
- You can use the extra units to make calls or send SMSs to all networks inside Egypt or for landline calls or internet.
- Units are valid for 28 days from charging date (except for the 2.5 LE. and 5 LE. cards) as shown in the table above.
Usage Details:
Extra units are used as follows:
- 1 unit = 1 minute or 1 SMS to WE network.
- 1 unit = 1 megabyte when using mobile internet service.
- 5 units = 1 minute or SMS to any other network or landline.
Extra units cannot be carried over.
Extra units cannot be used for renewal or subscription to new services.
What are the extra services and how can I subscribe to them?
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Other services will be added soon.
Postpaid Mobile
You can reserve a dial from WE official Website (Click Here) or from any WE Store distributed nationwide. For the nearest store (Click Here)
- WE Gold FMC rate plans that Includes Fixed Voice and Fixed Broadband or WE Air imbedded with Mobile Quota within the bundle where the available rate plans are: WE Gold 200 - WE Gold 400 - WE Gold 600 - WE Gold 800 - WE Gold 1,000 - WE Gold 1,500
- WE Gold Mobile rate plans that Includes only Mobile quota where the available rate plans are: WE Gold 200 - WE Gold 400 - WE Gold 600 - WE Gold 800 - WE Gold 1,000 - WE Gold 1,500
Fixed Internet Bundle | WE Gold & Fixed Internet Upgrade Fees (in EGP) | |||||
---|---|---|---|---|---|---|
200 | 400 | 600 | 800 | 1,000 | 1,500 | |
Super 140 GBs | Free | Free | - | |||
Super 200 GBs | 50 | 50 | - | |||
Super 250 GBs | 90 | 90 | Free | Free | - | |
Super 400 GBs | 220 | 220 | 130 | 130 | Free | - |
Super 600 GBs | 380 | 380 | 290 | 290 | 160 | - |
Max 1 TB | - | 660 | 500 |
Fixed Internet Bundle | WE Gold & Fixed Internet Upgrade Fees (in EGP) | |||||
---|---|---|---|---|---|---|
200 | 400 | 600 | 800 | 1,000 | 1,500 | |
Super 140 GBs | Free | Free | - | |||
Super 200 GBs | 50 | 50 | - | |||
Super 250 GBs | 90 | 90 | Free | Free | - | |
Super 400 GBs | 220 | 220 | 130 | 130 | Free | - |
Super 600 GBs | 380 | 380 | 290 | 290 | 160 | - |
Max 1 TB | - | 660 | 500 |
Prepaid Landline subscribers
Postpaid Landline subscribers
Bill Issue | Receiving only | Suspension |
Service will be valid for outgoing &incoming calls for 20 days from bill issued | Service will be receiving only for 7 days | Service will be suspended and Fixed internet will be affected |
Ex: Grace period will be from 1st of Jan. till 20th of Jan. |
Ex: 21st of Jan. till 27th of Jan. |
Ex: from 28th of Jan. service will be suspended and fixed internet will be affected |
Bill Issue | Receiving only | Suspension |
Service will be valid for outgoing &incoming calls for 20 days from bill issued | Service will be receiving only for 7 days | Service will be suspended and Fixed internet will be affected |
Ex: Grace period will be from 1st of Jan. till 20th of Jan. |
Ex: 21st of Jan. till 27th of Jan. |
Ex: from 28th of Jan. service will be suspended and fixed internet will be affected |
The subscriber can pay his/her bill through various payment channels as below:
- My WE App www.te.eg/App via bank card.
- WE Website https://my.te.eg via bank card.
- WE Pay Wallet
- WE Stores
- E – Payment channels" Fawry,, Masary, Sadad, Bee, Momken, , Khadamaty …etc.
Call type | Price/ Minute |
Local, national, fixed to WE mobile | 3 pts + 10 pts (call set up) |
WE landline to other Mobile Operators WE landline to other Fixed Virtual Operators |
14 pts +10 pts (call set up) |
Call type | Price/ Minute |
Local, national, fixed to WE mobile | 3 pts + 10 pts (call set up) |
WE landline to other Mobile Operators WE landline to other Fixed Virtual Operators |
14 pts +10 pts (call set up) |
General FAQ
Fixed Broadband
You can renew your WE SPACE fixed internet package through your account by recharging it with balance any time, through My WE APP, or our website, Fawry, Masary, Aman, Sadad, Momken, Khadamaty, Bee, or the customer care 111 ,if there is enough balance in your account and at all WE Stores .
14% VAT will be applied on the recharged amount so, If your package is super 140 GB and its fees is 160 EGP, so you must recharge with 182.4 L.E at least to renew your package successfully.
Your main plan will be renewed automatically in case of having enough balance, also you can buy any top-ups or change your main plan as well as buy any of the available add-ons, through My WE APP, or our website, and the customer care 111, if there is balance in your account.
You can change your main plan through My WE APP, or our website, Fawry, Masary, Aman, Sadad, Momken, Khadamaty, Bee, or the customer care 111 ,if there is enough balance in your account and at all WE Stores.
Just make sure from having sufficient balance for your new main plan, in addition to 14 % VAT, and change to the new main plan just before the renewal date of your current main plan. There will not be carry over for remaining quota if found. The renewal date will be changed to the date of changing your main plan and the next renewal date for your plan will be after 30 days.
You can monitor your consumption through My WE APP, our website, or customer care on 111.
You will be notified by receiving SMS on your mobile upon consuming from your main quota.
You can early renew your main plan through My WE APP,or our website, and all WE Stores before the date of renewal, and you will continue on the new package for 30 days from the renewal date.
Also you can recharge any top-ups, one time or make it auto renewal subscription every 30 days through all our channels mentioned above.
Yes, you can know your current main plan and consumption through My WE APP, and the customer care 111.