Ma3ak is WE’s customer support service for the deaf and mute. A specialized team will attend to all your inquiries using sign language over a video call on Te.eg

Before using “Ma3ak” service, please ensure the following:

• Allow your browser to access the camera and mic during the video call
• You are using one of the supported browsers, which are:
  • Android (Chrome, Firefox)
  • IPhone (Safari)
  • PC (Chrome, Firefox)
• You have a strong, stable internet connection to ensure high quality service

The working hours is from 9 Am to 9 Pm