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Prepaid Mobile
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | Free | *550# |
Transfer balance | 2% of the transferred amount, with minimum value of 20 PT | *551*recipient number*amount# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01# |
To renew your package at any time | Free | **999*2#/td> |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 70 LE | Free | *999*70# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to Super kix packages | Free | *707# |
To subscribe to Tazbeet packages | Free | *660# |
To subscribe to WE Mix packages | Free | *100# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515* |
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | Free | *550# |
Transfer balance | 2% of the transferred amount, with minimum value of 20 PT | *551*recipient number*amount# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01# |
To renew your package at any time | Free | **999*2#/td> |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 70 LE | Free | *999*70# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to Super kix packages | Free | *707# |
To subscribe to Tazbeet packages | Free | *660# |
To subscribe to WE Mix packages | Free | *100# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515* |
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
- You can use the extra units to make calls or send SMSs to all networks inside Egypt or for landline calls or internet.
- Units are valid for 28 days from charging date (except for the 2.5 LE. and 5 LE. cards) as shown in the table above.
Usage Details:
Extra units are used as follows:
- 1 unit = 1 minute or 1 SMS to WE network.
- 1 unit = 1 megabyte when using mobile internet service.
- 5 units = 1 minute or SMS to any other network or landline.
Extra units cannot be carried over.
Extra units cannot be used for renewal or subscription to new services.
What are the extra services and how can I subscribe to them?
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Other services will be added soon.
Postpaid Mobile
Prepaid Landline subscribers
Postpaid Landline subscribers
Bill Issue | Receiving only | Suspension |
Service will be valid for outgoing &incoming calls for 20 days from bill issued | Service will be receiving only for 7 days | Service will be suspended and Fixed internet will be affected |
Ex: Grace period will be from 1st of Jan. till 20th of Jan. |
Ex: 21st of Jan. till 27th of Jan. |
Ex: from 28th of Jan. service will be suspended and fixed internet will be affected |
Bill Issue | Receiving only | Suspension |
Service will be valid for outgoing &incoming calls for 20 days from bill issued | Service will be receiving only for 7 days | Service will be suspended and Fixed internet will be affected |
Ex: Grace period will be from 1st of Jan. till 20th of Jan. |
Ex: 21st of Jan. till 27th of Jan. |
Ex: from 28th of Jan. service will be suspended and fixed internet will be affected |
Call type | Price/ Minute |
Local, national, fixed to WE mobile | 3 pts + 10 pts (call set up) |
WE landline to other Mobile Operators WE landline to other Fixed Virtual Operators |
14 pts +10 pts (call set up) |
Call type | Price/ Minute |
Local, national, fixed to WE mobile | 3 pts + 10 pts (call set up) |
WE landline to other Mobile Operators WE landline to other Fixed Virtual Operators |
14 pts +10 pts (call set up) |
General FAQ
Fixed Broadband
You can renew your WE SPACE fixed internet package through your account by recharging it with balance any time, through My WE APP, or our website, Fawry, Masary, Aman, Sadad, Momken, Khadamaty, Bee, or the customer care 111 ,if there is enough balance in your account and at all WE Stores .
14% VAT will be applied on the recharged amount so, If your package is super 140 GB and its fees is 210 EGP, so you must recharge with 239.4 L.E at least to renew your package successfully.
You can change your main plan through My WE APP, or our website, Fawry, Masary, Aman, Sadad, Momken, Khadamaty, Bee, or the customer care 111 ,if there is enough balance in your account and at all WE Stores.
Just make sure from having sufficient balance for your new main plan, in addition to 14 % VAT, and change to the new main plan just before the renewal date of your current main plan. There will not be carry over for remaining quota if found. The renewal date will be changed to the date of changing your main plan and the next renewal date for your plan will be after 30 days.
You can early renew your main plan through My WE APP,or our website, and all WE Stores before the date of renewal, and you will continue on the new package for 30 days from the renewal date.
Also you can recharge any top-ups, one time or make it auto renewal subscription every 30 days through all our channels mentioned above.