Hosted Call Center

Call center is an important strategic asset that will not only improve a company’s image, but also improve customer relationships.

 

Starting from three Call Center seats you can build your own call center solution in return for monthly rental fees.

 

For Businesses that require a call center for running their business and in order to focus on core call Centre operations, WE offers a managed call center service with a flexible solution provided to enterprises.

 

Hosted call center allows enterprises to select only the pieces they need, get leading-edge call center functionality quickly without capital expense, and protect their investment over time. This allows the customer to optimize the customer interface and managing agents.

Benefits

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Speedy Implementation

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Expenses Reduction

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Remote Agent Support

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Focus on core call center operations

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Technical knowledge is not required

Features

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Automatic call Distribution (ACD)

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Reporting & Monitoring

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Call Recording

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IVR

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Supervisor Control

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Incoming and Outcoming Trunks

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Voice Mail

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Server Observe

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And Much More..