Products in comparison will be cleared سيتم محو المنتجات التي يتم مقارنتها
Compareالمقارنة
Sorry. There are no products to compareعفوا, لا يوجد منتجات للمقارنة
Different Types of productsقائمة منتجات مختلفة
Sorry we can’t compare between different type of products. Please add products of the same category. عذرًا، لا يمكننا المقارنة بين أنواع مختلفة من المنتجات، يرجى إضافة منتجات من نفس الفئة.
Full Comparing listقائمة مقارنة مكتملة
The comparison list contains a maximum of 3 products قائمة المقارنة تحتوي علي 3 منتجات بحد اقصيAdd up to 3 products to compare أضف 3 منتجات بحد اقصي للمقارنة
The package renews every 28 days and the unused units will be automatically carried over to the following month to ensure maximum benefit from the package without any additional charges only if renewed before the end of the 28 days.
In case you do not have enough credit to renew the package, the units will immediately expire and the cost per minute and megabyte will be 19 pt. until the renewal and the remaining units will not be carried-over to the following month.
You can renew the original package at any time before the renewal date. Existing units will be carried-over.
12-Can I change my current Internet package?
Yes, you can change your package at any time by requesting the activation code for the new package.
In case you switch to a new package before the renewal date; you can still benefit from the valid remaining megabytes from your old package by calling *999#
13-When am I notified with the consumption of my internet package?
You will be notified when you consume 50%, 80% and 100% of the package by via SMS
14-How am I charged after the Internet package is 100% consumed?
After consuming 100% of the Internet package; you will be charged at a flat rate based on usage and can choose one of the following options
Buy 1 extra gigabyte
Renew the package again by dialing * 999 * 2 #
Continue paying at a flat rate based on usage
If there is enough credit, the package will be renewed automatically every 30 days
Recharging through the multiple electronic payment networks (Fawry, Masary and Bee)
My WE App
17-What are the different scratch cards and over the air top-up prices and details?
Recharge domination
Balance
2.5 L.E
125 Units for 12H
5 L.E
3.5 L.E
10 L.E
7 L.E
15 L.E
10.5 L.E
25 L.E
17.5 L.E
30 L.E
21 L.E
40 L.E
28 L.E
50 L.E
35 L.E
60 L.E
42 L.E
75 L.E
52.5 L.E
100 L.E
70 L.E
150 L.E
105 L.E
18-How can I use the extra units and what is their validity?
You can use the extra units to make calls or send SMSs to all networks inside Egypt or for landline calls or internet.
Units are valid for 28 days from charging date (except for the 2.5 LE. and 5 LE. cards) as shown in the table above.
Usage Details:
Extra units are used as follows:
1 unit = 1 minute or 1 SMS to WE network.
1 unit = 1 megabyte when using mobile internet service.
5 units = 1 minute or SMS to any other network or landline.
Extra units cannot be carried over.
Extra units cannot be used for renewal or subscription to new services.
What are the extra services and how can I subscribe to them?
Service
Subscription Code
Balance Transfer Service
*323# recipient number*Amount#
Safelny Service
*504#
Kalamny Service
*515*recipient number#
Usage inquiry (for voice and data lines)
*414#
Other services will be added soon.
19-Can I transfer balance from a Voice line to a Data line?
Yes, you can transfer balance from a voice line to a data line.
20-What is (Salefny) service?
This service allows you to borrow 4 EGP if your credit is less than 5 EGP.
For more information about Salefny service please click here
21-What is (Kalemny) service?
The service allows you to send SMS to another number asking him/her to call you.
For more information about Kalemny service, please click here
22- Is there post-call notification service?
Yes, post-call notification service is available after the end of any call deducted from your balance. Please note that this service is not available for any free units.
23-What is the cost of SIM swap service?
SIM Swap costs 5 LE.
24-Can I activate the Hotspot via the network?
Yes, you can
* For iPhone customers, please follow these steps for activation:
Settings -> Cellular -> Cellular Data Options -> Cellular Data Network -> PERSONAL HOTSPOT SETTINSG -> APN: Enter “Internet.te.eg”
The Company has the right to change any of the information on the website at any time.
Postpaid Mobile
1-What is WE Gold
WE Gold is a Monthly Postpaid Portfolio that avails Top-Notch experience beyond limits.
2-Where can I Buy WE Gold Lines
You can reserve a dial from WE official Website (Click Here) or from any WE Store distributed nationwide. For the nearest store (Click Here)
3-What are the available Rate Plans
WE Gold FMC rate plans that Includes Fixed Voice and Fixed Broadband or WE Air imbedded with Mobile Quota within the bundle where the available rate plans are: WE Gold 260 - WE Gold 525- WE Gold 775 - WE Gold 1050- WE Gold 1,300 - WE Gold 2,000
WE Gold Mobile rate plans that Includes only Mobile quota where the available rate plans are: WE Gold 260 - WE Gold 525 - WE Gold 775- WE Gold 1050- WE Gold 1,300 - WE Gold 2,000
4-What is WE Gold Line Price
WE Gold line price is EGP 81.23 across all price points
5-What are the available Quota of the ADSL imbedded within WE Gold Bundle?
Each price point has its own fixed internet inclusive bundle
You can choose a higher fixed internet bundle and pay the difference with your monthly bill as follows:
Fixed Internet Bundle
WE Gold & Fixed Internet Upgrade Fees (in EGP)
260
525
775
1050
1,300
2,000
Super 140 GBs
Free
Free
-
-
-
-
Super 200 GBs
65
65
-
-
-
-
Super 250 GBs
135
135
Free
Free
-
-
Super 400 GBs
317
317
182
182
Free
-
Super 600 GBs
494
494
359
359
177
-
Max 1TB
-
-
-
-
790
613
6-What are the required documents to buy WE Gold line?
A valid ability to pay document in addition to the following: