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WE Pay services
Cash in / out
  • You can Cash in & out through:
    • WE stores
    • Fawry Outlets.
    • ATMs of our partners: (Bank Misr, National Bank of Egypt, Bank of Alexandria, Banque du Caire, United Bank of Egypt, CIB, QNB and Bank Audi, Housing and Development bank,Ahly united bank, Suez Canal bank).
WE Pay new USSD Codes:
You can manage your account or do transactions on WE Pay through dialing *7# to:
  • Manage Account (account activation - Balance inquiry)
  • Send Money (to any digital wallet inside Egypt)
  • WE Services (Mobile-Internet- landline)
  • Payments (Donations-Water bills)
  • Cash out (WE branches – Fawry Outlets/ ATM - Traders)
  • Cash in (WE branches – Fawry Outlets/ ATM - Traders)
Account Management Account activation & Balance Inquiry *7*1#
Send Money   *7*2#
WE Services Mobile-Internet- landline *7*3#
Payments Donations - Water bills *7*4#
Cash Out (WE branches – Fawry Outlets/ ATM - Traders) *7*5#
Cash In (WE branches – Fawry Outlets/ ATM - Traders) *7*6#
Money Transfer
  • Send or receive money to/from any other e-wallet inside Egypt
Purchase via QR
  • Purchase & Pay using WE Pay by scanning merchant QR code.

General Terms and conditions

  • You must have a valid national ID and a WE mobile line registered under your name.
  • Maximum number for each national ID is 3 wallets on 3 mobile lines.
  • Maximum limit for the wallet balance: 200,000 LE.
  • In case the line is lost or stolen, you can suspend the service by calling 565 or visiting any of WE stores.
  • For more information about WE Pay, please call 565
How to Subscribe ?
How to pay purchase
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How to pay purchase
How to pay purchase
How to pay purchase
WE Pay services

International Remittance

International Remittance Service is now available on WE Pay Wallet. You can receive money instantly from abroad outside Egypt to your WE Pay wallet.

Money Remittance steps:

  • The sender visits the nearest international money transfer service providers abroad that provide money transfer to wallets.
  • The sender provides the agent with the recipient’s WE Pay wallet number.
  • WE Pay customer will receive the money on the wallet in Egypt instantly.

Terms and conditions:

  • WE Pay customer receives the money on the wallet instantly.
  • International money remittance on WE Pay wallet is available through international money transfer service providers around the world.
  • The wallet must be active to receive the money.
  • The amount will be added on WE Pay wallet in EGP currency.
  • No service Fees.

Pay WE Bills

  • Landline bill
  • Internet bill
  • Mobile bill
  • Recharge mobile balance for yourself and others.

Pay utility bills

Pay Syndicates Subscriptions

Medical Syndicate Medical Union Health Plan Egyptian Engineers Syndicate
Syndicate Pharmacists Alex Scientists Syndicate Egyptian Veterinarian

Pay Clubs subscriptions

Shoot Club Palm Hills Club Elgezira Club Degla Sports Club
Cairo Yakht Club El Shams Club Helwan Club Smouha Sporting Club
Heliolido Club Olympic Club  

Pay Education Fees

American Chamber -OTS Amideast Zagazig University Minia University
Thebes National &Semi Int School Brilliance Academy Thebes American School The British University
MSA University Al Alsun Institute Zewail university Arab open university
Ministry of Education
(Japanese Schools fees only)		 Draya university Thebes British school  

Pay insurance installments and services

NOSI MetLife Misr Life Insurance AXA insurance
QNB Allianz Ace Insurance Suez Canal Life Insurance
Egyptian Takaful GISCO Emirates Insurance GIG Insurance

Pay Donations

Donate through WE Pay to charity and therapeutic organizations:

Baqeyat Salehat Egyptian Food Bank Dar El Orman Foundation Misr ELkheir
Ministry of Awqaf Elnas Hospital Ma3an lehayah Afdal Breast Cancer Food
Children Cancer Hospital 57357 Bahia Foundation 25 Jan Hospital Oncology center
Liver Institute Tahya Misr AFNCI/57357 Cure Bank
Magdy Yacoub Found Bayt Alzakat Abu Rish Japanese Hosp Zewail City
Cancer institute -777 Ahl Misr for Burns Margah Foundation Elhelal ElAhmar Elmasry
Mustafa Mosque Hayah Karima initiative Resala Ain Shamas Hospital
Mersal Wahed Men ElNas Life Makers Foundation Egypt Shefa el Orman foundation
Al Zahrawan Foundation for development Foundation of Leprosy Patients Friends    

Pay Tickets and Tourism Tickets

Egypt Air Nile Air elCinema.com Go Bus
Air Arabia Karnak Nesma Airlines  

Online payments

CASHnPAY Talabat Dubizzle (OLX) Yashry
Vezeeta Edfa3ly SWVL Lynks
Pay@Store Waffarha Careem  

Subscriptions & Ads

CNE OSN Ekhtarna Lk

Financial payments/Banks

Valu Money Fellows Al Ahly Mortgage CashU
Elmobadra Installment B. TECH ESED Microfinance CEOSS collections
Amlak Finance Co. Souhoola Bab Rizk Jameel Solidarity Foundation
Lead Microfinance Foundation GACHC    

Fawry Pay

AVL

  • Link your Bank Misr cards to load your wallet directly.

ACH

  • Transfer money from your bank account to the wallet.

Services Fees

Service Additional Fees
Subscription No Fees
Annual Fees No Fees
Renewal No Fees
AVL (Load Wallet through linked BM cards) No Fees
Cash-in ( WE branches / Fawry outlets / ATMs) No Fees
Cash-out (ATMs) 1% (min. EGP 5)
Cash-out ( WE branches / Fawry outlets ) 1% (min. EGP 3)
WE Services ( landline / Internet / Mobile / Recharge ) No Fees
Utility bills ( Electricity / Water / Gas ) According to applied Fees
Fawry Services (clubs / syndicates / Traffic/ Education / Insurance, etc..) According to applied Fees
Money Transfer – (on us) / (off us) First transaction/ Month: No Fees (for amount that does not exceed 2000 LE.)
Money Transfer – (on us) Max. EGP 1
Money Transfer – (off us) 0.5 % (Min 1 LE - Max. EGP 15)
Purchase through QR Code No Fees

Wallet Limits

A-Existing Wallets

  • Maximum limit for Daily transactions: EGP 60,000.
  • Maximum limit for Monthly transactions: EGP 200,000.

B-New wallets created (from 6th of May 2025)

  • Maximum limit for Daily transactions: EGP 10,000.
  • Maximum limit for Monthly transactions: EGP 60,000.
    • After 90 days from the subscription date, the wallet’s daily and monthly limits will be updated to match the limits of existing wallets.
    • To keep your wallet active, you need to use it for financial transactions, especially debit transactions (like sending money or paying bills,)
      or make and receive voice calls within the first 90 days.
    • For the first 90 days, you can only use the wallet on the same mobile device you used to subscribe. If you need to change your device,
      please visit the nearest WE branch to update your information.

FAQs

  1. How many numbers can I register in WE Pay Wallet?

    You can get 3 wallets for 3 different numbers for the same ID.


  2. What is the legal age to open/subscribe to WE Pay?

    You can open/subscribe to WE Pay upon reaching the age of 15 years.


  3. What is WE Pay customer service number?

    In case of any complaint or inquiry call 565 or 111.


  4. How can I change WE Pay wallet password / pin?
    • After opening the app, choose "Change Pin-M" from “settings”.
    • Enter the current PIN.
    • Enter the new pin number (twice for confirm).

  5. Where can I (Cash in / Cash Out) on WE Pay?

    You can Cash in & out through:

    • WE stores
    • Fawry Outlets.
    • ATMs of our partners: (Bank Misr, National Bank of Egypt, Bank of Alexandria, Banque du Caire, United Bank of Egypt, CIB, QNB and Bank Audi, Housing and Development bank, Ahly united bank, Suez Canal bank).

  6. How can I deposit / cash in money in WE branches using WE Pay wallet?
    • Visit the nearest WE branch.
    • Open your WE Pay wallet using your mobile number and password.
    • Select "Cash in Store/ Fawry".
    • Create a password on the wallet.
    • Provide the password to the service representative to complete the transaction.
    • After verifying the number in the service system, Give the service representative the amount to be deposited, then the amount will appear in the balance of your wallet.

  7. How can I deposit / cash in money in ATMs using WE Pay wallet?
    • Visit to the nearest ATM.
    • Open WE Pay app using mobile number and password.
    • Choose “cash in/out ATM”.
    • Press” Get OTP”
    • Enter the amount.
    • On ATM, choose “services without a card” and choose “Cash in”.
    • Enter the wallet number (mobile phone)
    • Enter the received OTP from We Pay app.
    • Enter the password.
    • Enter the amount on ATM.

  8. How can I withdraw/ cash out money in WE branches using WE Pay wallet?
    • Visit the nearest WE branch.
    • Enter the wallet number (mobile phone).
    • Choose “cash out-store” on WE Pay
    • Enter the employee code, then press “continue”.
    • Enter The amount value.
    • Re-enter the password.
    • Inform the employee of the reference number that will appear to you in the receipt.
    • After confirming the reference number on the service system, the employee delivers you the amount, and the value is deducted on the customer’s wallet.
    • Receive a receipt for the transaction success.

  9. How can I withdraw/ cash out money in ATMs using WE Pay wallet?
    • Visit to the nearest ATM.
    • Open WE Pay app using mobile number and password.
    • Choose “cash in/out ATM”.
    • Press” Get OTP”
    • Enter the amount
    • On ATM, choose “services without a card” and choose “cash out”.
    • Enter the wallet number (mobile phone).
    • Enter the received OTP from WE Pay app
    • Enter the password.
    • Enter the amount on ATM.
    • Receive the amount from the ATM, and the amount is deducted from the wallet balance.

  10. Can I transfer Money to other wallets outside Egypt via WE Pay?

    You can send or receive money to/from any other e-wallet inside Egypt only.


  11. How can I transfer money through WE Pay wallet?
    • Open your WE Pay wallet using your mobile number and password.
    • Select "Money Transfer" service from the home page.
    • Enter the Receiver’s number and the amount to be sent, then press Continue.
    • Review the transfer process, then click Confirm.
    • Enter the password.
    • Click on Accept or Decline to send a text message to the addressee.
    • In case that the Receiver’s number and password are correct, and the wallet balance is sufficient for the transfer, the process will be completed successfully.

  12. How can I confirm money transfer via WE Pay Wallet?

    You can send a message to confirm money transfer: (SMS - WhatsApp).


  13. What is the maximum limit of the wallet balance?

    Maximum balance of the wallet balance 200,000 LE.


  14. What is the maximum limit of transactions on WE Pay Wallet?

    A-Existing Wallets

    • Maximum limit for Daily transactions: EGP 60,000.
    • Maximum limit for Monthly transactions: EGP 200,000.

    B-New wallets created (from 6th of May 2025)

    • Maximum limit for Daily transactions: EGP 10,000.
    • Maximum limit for Monthly transactions: EGP 60,000.
      • After 90 days from the subscription date, the wallet’s daily and monthly limits will be updated to match the limits of existing wallets.
      • To keep your wallet active, you need to use it for financial transactions, especially debit transactions (like sending money or paying bills,)
        or make and receive voice calls within the first 90 days.
      • For the first 90 days, you can only use the wallet on the same mobile device you used to subscribe. If you need to change your device,
        please visit the nearest WE branch to update your information.

    15.  

Download WE Pay Now

Subscribe and download WE Pay now and enjoy the wallet services

 

Download WE Pay Now

Download and enjoy the feature of our application